Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Introduction

At Elevare Investment, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website and use our services. Please read this policy carefully before using our platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Identification Information

Name, email address, phone number, and other information you provide when registering on our platform or interacting with us. This includes full name and contact information, email address and phone number, date of birth and nationality, government-issued identification, financial information and bank details, and trading preferences and investment goals.

Technical Information

IP address, browser type, operating system, and other technical data related to your use of our website. This includes IP address and device information, browser type and version, operating system details, website usage patterns, cookies and tracking data, and location data (if permitted).

Financial Information

Bank account details, payment method data, and transaction history.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences in your browser settings.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide you with the services you request, including trading, customer support, and account management.
  • To communicate with you about updates, promotions, and important information related to your account.
  • To process payments and withdrawals efficiently.
  • To improve the user experience and performance of our platform.
  • To comply with legal obligations and regulatory requirements.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

  • With third-party service providers who assist us in operating the website, such as payment processors, analytics providers, and customer support teams.
  • To comply with legal or regulatory requirements.
  • In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encryption, firewalls, and secure server technologies.

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Advanced firewall protection
  • Regular security audits and updates
  • Secure data centers with 24/7 monitoring

Administrative Controls

  • Limited access to personal information
  • Employee training on data protection
  • Regular compliance reviews
  • Incident response procedures

Your Privacy Rights

You have the following rights regarding your personal data:

  • The right to access your data
  • The right to correct any inaccurate or incomplete information
  • The right to request deletion of your data (subject to legal and contractual limitations)
  • The right to withdraw consent for certain data processing activities
  • Request access to your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Restrict processing of your data
  • Data portability rights

Note: If you wish to exercise any of these rights, please contact us at privacy@elevare.com

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and notify you through email or notifications on the platform.